Client Testimonials

You are the most conscientious and thorough plumber I have had the opportunity to work with.

Leslie, Chatham

5/31/2018

Len came out on a Saturday on a holiday weekend for the emergency call. His responsiveness was above and beyond. Unfortunately the part needed had to be ordered. He got great kudos from both my guests and I for the attempt. I've had Len do other projects HVAC and plumbing before but they were always "please finish by April". Description of work: Our water heater stopped working on Saturday with a house full of guests. The guests made this an emergency for me.

Katy, Chatham

05/30/2017

We purchased a fixer upper and called Thonus to fix a number of plumbing related issues. They showed up when they said they would, cleaned up and recommended ways to save money. They are on our speed dial for plumbing services and we would recommend them to anyone. Description of work: Updated kitchen and bathroom plumbing and fixtures.

Janice, Chatham

04/13/2017

Found our heater would not blow on the coldest night of the year (brrr...thank goodness for electric heaters and a fireplace). Called these guys and left a message. They called first thing in the morning and said they would be by that day...And a few hours later they had arrived and fixed the issue in 1/2 hr. Very fair price.

Christopher, South Dennis

01/10/2017

The drain was un-clogged promptly and efficiently. The water leak was found to be not the result of a plumbing issue but rather a defective (leaking) shower pan, so no work was completed on that score. However, Mr. Thonus was kind enough to recommend an excellent tile installer, and I have since hired him as well! I have also recommended Thonus to a landscaper friend, who hired him to install an irrigation system.

Kathleen, East Orleans

11/28/2016

Excellent ! I can't say enough about this company! He was prompt and professional. I've used him before and his quality service is always consistent. Definitely hire him again!

Linda, Harwich

11/08/2016

Great. His responsiveness went a long way in soothing some of my more persnickety guests. There have been a number of problems with the old place (most recently a failed septic system, and "no hot water" issues in two different buildings). Len has never failed to go the extra yard in order to resolve whatever plumbing problem the place has thrown at him. My guests have been impressed by his promptness and thoroughness. I've appreciated his patience in explaining options and recommendations.

Russell, Chatham

07/21/2016

One weak earlier another plumber replaced a faulty pressure valve that was leaking water in basement. He suggested a bad heater coil and promised an estimate on replacing the unit. I had contacted Thonus North thru Angie's but he could not make the emergency call in time. When the heater continued to malfunction, I re-contacted Len and he diagnosed the problem and helped me avoid a $1500+ replacement bill.

Frank, Brewster

05/22/2016

Len Thonus promptly replied to our initial call, asked questions based on photos we sent of old water heater, clearly explained proposed service, then offered options for dates of service when we decided to go ahead. His co-worker Kevin, friendly and professional, arrived exactly on time, removed the old heater and installed the new one within 2-3 hours, checked that everything was working properly, cleaned up the work area nicely and reviewed everything with me.

Tom, South Yarmouth

02/24/2016

He came out in blizzard conditions. Fixed leak under sink.

Debbie, East Dennis

02/08/2016

Work was completed quickly, professionally, and very reasonably priced. They fixed pump on my boiler, flushed system, rerouted baseboard when I had a power outage due to a flood and I lost one leg of baseboard because of freezing pipes. Great job! They have since done additional work and it has been very satisfactory every time. They have even talked me out of service that they felt I didn't need which saved me a lot of money. Very honest!

Bruce, East Harwich

01/13/2016

They were very responsive, prompt and professional, and nice. I think they may be a little pricier, but I'd rather get the job done right and pay only a little more. I've used his company twice. He replaced a faucet and fixed a part on my toilet. He also checked my furnace for me. Very little maintenance was needed. But at least I'm up to date now.

Linda, Harwich

05/05/2015

Len was wonderful. I called on a Sunday morning. He helped me stop the leak coming from water heater then came the next day and installed a new water heater.

Judy, Eastham

04/27/2015

On-time, accurate quote for the work, and very professional and through with his work. Will definitely use them again.

Tom, Harwichport

03/10/2015

He is very good and he is reliable. He is on time and does a quality work. He cleans up. He does all the good stuff. The price is reasonable.

David, Harwich

03/03/2014

You are the most conscientious and thorough plumber I have had the opportunity to work with.

Leslie, Chatham

5/31/2018

Len came out on a Saturday on a holiday weekend for the emergency call. His responsiveness was above and beyond. Unfortunately the part needed had to be ordered. He got great kudos from both my guests and I for the attempt. I've had Len do other projects HVAC and plumbing before but they were always "please finish by April". Description of work: Our water heater stopped working on Saturday with a house full of guests. The guests made this an emergency for me.

Katy, Chatham

05/30/2017

We purchased a fixer upper and called Thonus to fix a number of plumbing related issues. They showed up when they said they would, cleaned up and recommended ways to save money. They are on our speed dial for plumbing services and we would recommend them to anyone. Description of work: Updated kitchen and bathroom plumbing and fixtures.

Janice, Chatham

04/13/2017

Found our heater would not blow on the coldest night of the year (brrr...thank goodness for electric heaters and a fireplace). Called these guys and left a message. They called first thing in the morning and said they would be by that day...And a few hours later they had arrived and fixed the issue in 1/2 hr. Very fair price.

Christopher, South Dennis

01/10/2017

The drain was un-clogged promptly and efficiently. The water leak was found to be not the result of a plumbing issue but rather a defective (leaking) shower pan, so no work was completed on that score. However, Mr. Thonus was kind enough to recommend an excellent tile installer, and I have since hired him as well! I have also recommended Thonus to a landscaper friend, who hired him to install an irrigation system.

Kathleen, East Orleans

11/28/2016

Excellent ! I can't say enough about this company! He was prompt and professional. I've used him before and his quality service is always consistent. Definitely hire him again!

Linda, Harwich

11/08/2016

Great. His responsiveness went a long way in soothing some of my more persnickety guests. There have been a number of problems with the old place (most recently a failed septic system, and "no hot water" issues in two different buildings). Len has never failed to go the extra yard in order to resolve whatever plumbing problem the place has thrown at him. My guests have been impressed by his promptness and thoroughness. I've appreciated his patience in explaining options and recommendations.

Russell, Chatham

07/21/2016

One weak earlier another plumber replaced a faulty pressure valve that was leaking water in basement.  He suggested a bad heater coil and promised an estimate on replacing the unit.  I had contacted Thonus North thru Angie's but he could not make the emergency call in time.  When the heater continued to malfunction, I re-contacted Len and he diagnosed the problem and helped me avoid a $1500+ replacement bill.

Frank, Brewster

05/22/2016

Len Thonus promptly replied to our initial call, asked questions based on photos we sent of old water heater, clearly explained  proposed service, then offered options for dates of service when we decided to go ahead.  His co-worker Kevin, friendly and professional, arrived exactly on time, removed the old heater and installed the new one within 2-3 hours, checked that everything was working properly, cleaned up the work area nicely and reviewed everything with me.

Tom, South Yarmouth

02/24/2016

He came out in blizzard conditions. Fixed leak under sink.

Debbie, East Dennis

02/08/2016

Work was completed quickly, professionally, and very reasonably priced. They fixed pump on my boiler, flushed system, rerouted baseboard when I had a power outage due to a flood and I lost one leg of baseboard because of freezing pipes. Great job! They have since done additional work and it has been very satisfactory every time. They have even talked me out of service that they felt I didn't need which saved me a lot of money. Very honest!

Bruce, East Harwich

01/13/2016

They were very responsive, prompt and professional, and nice. I think they may be a little pricier, but I'd rather get the job done right and pay only a little more.  I've used his company twice. He replaced a faucet and fixed a part on my toilet. He also checked my furnace for me. Very little maintenance was needed. But at least I'm up to date now.

Linda, Harwich

05/05/2015

Len was wonderful. I called on a Sunday morning. He helped me stop the leak coming from water heater then came the next day and installed a new water heater.

Judy, Eastham

04/27/2015

On-time, accurate quote for the work, and very professional and through with his work.  Will definitely use them again.

Tom, Harwichport

03/10/2015

He is very good and he is reliable.  He is on time and does a quality work.  He cleans up.  He does all the good stuff.  The price is reasonable.

David, Harwich

03/03/2014